Artwork & Design
Do you keep my artwork and setup on file?
Yes, once your artwork has been prepared for production, we keep it securely on file so future reorders are fast, easy and consistent . This applies ...
Can I use copyrighted or trademarked designs?
We can only print or embroider designs you own the rights to or have permission to use. Using copyrighted artwork, brand logos, or licensed characters...
What are common artwork mistakes to avoid?
The most common issues we see are: Low-resolution images pulled from social media or websites (too small to print cleanly). Missing fonts or text no...
How should I prepare my artwork for embroidery?
Embroidery interprets your design as stitches rather than digital pixels , so clarity and simplicity are key. Logos with bold lines, distinct shapes,...
How should I prepare my artwork for screen printing?
For screen printing, for best results please supply vector format artwork in AI, EPS, PDF, or SVG format. Each colour in your design will be separat...
How accurate are print colours compared to my computer or phone screen?
Digital screens display colours using light (RGB) , while printing uses ink (CMYK/Pantone) , so there will always be slight differences. Factors lik...
Can you colour-match my brand’s Pantone colours for my print?
Yes we can. For screen printing , you can either pick from our pre-mixed ink pantone library or we can mix custom inks using the Pantone Matching Sy...
What colour modes should my artwork be in (RGB vs CMYK vs Pantone)?
Colour mode depends on the decoration method. DFT (Direct-Film-Transfer) uses CMYK , which is ideal for full-colour digital printing. Screen printin...
Can I make changes after approving my design proof?
Once a proof is approved, changes are usually not possible , since your order and its artwork moves straight into production. Garments are ordered, c...
What should I check for when reviewing my artwork proof?
Your proof is your chance to double-check important details before production begins. Take a few minutes to review: Design placement and scale: Is yo...
Will I see an artwork proof before production begins?
Always. Every order at Stay Golden Custom includes a digital proof for your review and approval before production via email. The graphic mockup proo...
Can you work with low-resolution or non-vector files?
Yes, but they’ll usually need a little help first. Low-resolution or non-vector files can’t be used for screen printing as-is because they lose detail...
What’s the difference between vector and raster artwork files?
Vector files (AI, EPS, SVG, PDF) are digital artwork files made from points and curves, meaning they can be scaled to any size without losing sharpne...
What resolution should my artwork be?
For digital print methods like DFT (Direct-Film-Transfer), for best results we require artwork to be at least 300 PPI (pixels per inch) at the fina...
Can you print a screenshot image from my phone?
In most cases, no, not without cleanup. Screenshots are usually too low in resolution for professional printing. These files often contain compressi...
What’s the preferred file format for the best print quality?
The best format for production is always a digital vector file , typically ending in .AI, .EPS, or .PDF. Vector files are made up of points and paths...
What types of artwork files do you accept?
We can work with almost any digital artwork file, but the best results always come from high-quality, vector-based files . We accept AI, EPS, PDF, S...