Pickup
When will my order be delivered to the Charlottetown pickup location?
Orders scheduled for Charlottetown pickup are delivered each evening after business hours from our Hunter River production facility. Deliveries ty...
How does pickup work at the Charlottetown location?
Our Charlottetown pickup location is hosted with our partners at West Royalty Irving (644 University Ave) . Orders are delivered daily by the Stay ...
What if I need help loading my order when I pick it up?
If your order is large or heavy , our team is always happy to help load it into your vehicle at our Hunter River production facility . Just let us k...
What should I bring when picking up my order?
When you arrive for local pickup, please bring your invoice number or company name so we can locate your package quickly. If someone else is collect...
I can no longer pick up my order. Can you ship it to me instead?
Yes we can. If your plans change, just contact your account executive or email sales@staygolden.ca and we can ship your order instead . If your tot...
Can someone else pick up my order for me?
Yes! If you’d like someone else to pick up your order, just reply to your ready-for-pickup email with their name and contact info . We’ll note it on ...
What are your pickup hours?
Local pickup hours vary slightly by location: Hunter River Head Office & Production Facility: Open Monday to Friday, 10:00 AM – 5:00 PM (Atlantic Tim...
Can I arrange a courier to pick up my order?
Yes, you’re welcome to arrange your own courier or driver to pick up your completed order from our production facility at 4302 PE-13 in Hunter Rive...
How will I know when my order is ready for pickup?
You’ll receive an email notification as soon as your order is ready at our production facility in Hunter River, Prince Edward Island. That message w...
How do I select pickup instead of shipping?
When placing your order, simply let your account executive know that you’d like to pick up your order locally instead of having it shipped . You can ...
Where can I pick up my order?
We currently offer pickup at two convenient locations in Prince Edward Island for local customer: Hunter River Head Office & Production Facility – Ou...