Production Timelines
Do you provide estimated completion dates before I order?
Yes. When quoting your project, we can provide an estimated completion timeline based on current workload, production capacity and garment stock level...
What times of the year are busiest?
Our busiest seasons of the year for ordering are typically: May - June (tourism businesses, school apparel, retail) October - November (corporate gift...
Can I lock in a specific in-hand date?
Yes this is usually possible if enough time is allotted in advance. We strongly recommend sharing your required in-hand date at the very beginning of...
What causes delays on an order?
The most common causes of delay are not production-related — they’re approval-related. Delays usually stem from: Slow proof approvals Last-minute artw...
How long does it take to receive my order after production is complete?
Shipping time is separate from production time. Once your order is completed and leaves our facility in Atlantic Canada, delivery speed depends on the...
Do large orders take longer than small orders?
For orders of a much larger than average size, potentially, yes. While our standard timeline is 10 business days, higher quantities for complex orders...
Can my order be completed sooner than 10 business days?
Sometimes, but not always. Rush production depends on current workload, garment sourcing location, decoration complexity, and where your order fits in...
Do screen printing, embroidery, and DFT all take the same amount of time?
Yes, for most standard orders, all three of our primary decoration methods follow our 10 business day standard production timeline . While the intern...
When does the 10-business-day production timeline begin?
The clock starts once two things happen: Your proof is approved via email, and Your invoice is confirmed and paid Orders cannot enter production wh...
How long does a typical custom apparel order take?
Our standard production timeline for screen printing, digital printing (Direct-Film-Transfer), and embroidery is 10 business days from final proof a...